The below mentioned has been prepared to answer or to inform you of the issues and options and to clearly outline the terms and conditions in which the Sydney Glass Island Pty Ltd operates Please do not hesitate to advise any queries you might have to our experienced Staff.
Date & Time
We recommend you advise your guests to be at the pick-up point 20 minutes before the designated time as lateness either spoils the cruise for the majority or else results in disappointment for a few. Water taxi transfers for guests can be arranged but are generally discouraged.
Day charters end, unless prior written arrangements have been made, at 4.00pm. Evening charters, unless prior written arrangements have been made, are from 6.00pm onwards. A surcharge will apply for Public Holidays and special events.
Weddings are based on a minimum 5-hour charter and corporate/social functions are based on a minimum 4-hour charter.
Take into consideration the season, bearing in mind the Sydney Glass Island has full heating and air-conditioning where required. It is also worthwhile to consider that our autumn and winter seasons have been in recent years quite mild and with the protection offered by the glass walls, these seasons offer an opportunity to have your cruise at a more economical rate.
If getting married, you may want photographs at sunset, which can be arranged at a number of different vantage points on Sydney Harbour.
To determine the time that sunset or sunrise will be, you can contact the Sydney Observatory on Phone – 9217 0485
Wharf &Cruising configuration
Because the Sydney Glass Island can cruise around Sydney Harbour, we can pick up at most commercial wharves on Sydney Harbour. There is a fee charged for the use of most wharfs by NSW maritime. This fee is past to clients who choose to utilise these wharfs. Sydney Glass Island quotes do not include the booking fee for NSW Maritime wharfs including King St Wharves, Casino Wharf, Campbell’s Cove, Ives Steps and Man O War Wharf. This fee provided upon application is subject to change by NSW Maritime at any time without notification.
If you require the use of Rose Bay, Meadowbank or Homebush Bay Ferry Wharf for a pick up and/or drop off an additional charge will apply due to the additional travel time required. Price on application.
We can cruise virtually where ever you want on Sydney Harbour. The vessel travels at between 5 and 8 knots and tends to gravitate around the Anzac Bridge, Darling Harbour, and The Harbour Bridge. Opera House, Lady Macquarie’s chair, Woolloomooloo, Rushcutter’s Bay, Mosman, Taronga park zoo but we can cruise wherever you want as arranged. We find this circuit captures the spirit and most interesting aspects of Sydney Harbour. There is no curfew time on Sydney Harbour. Our license restricts us from leaving Sydney Harbour
As of 18 July 2014, the NSW government has enforced that no vessels are able to pick up or drop off guests to any CBD Wharf (These locations include King Street wharf, Walsh Bay, Campbell’s cove, Man’O’war, Towns place, Ives steps, commissioners steps) between 12.00am-7.00am. Please see the enclosed official letter.
Wharf bookings are made by Sydney glass island with Nsw maritime on behalf of the client. The bookings are made as we cannot pull into a wharf without a booking and can only pull into a wharf at the designated time which was booked.
Please be aware that the skipper will start preparations and head for the nominated wharf 15 minutes prior to disembarkation time.
If you and your guests do not get off the boat at the designated time which has been booked and go over your departing time we will need to charge you for a 15 min extension rate to cover the cost of the boat staff which will have to work longer due to lateness by the guests. If this does occur at your function we will automatically charge your credit card which will be on file as security.
Length of cruise
The standard cruise time is five hours for a wedding and four hours for a corporate/social function. Most weddings last from between five to six hours. When determining the length of time, realistically assess the time you think it will take especially taking into consideration speeches. Allow for the possibility of a time extension because we have found that in approx 60 % of instances, clients choose to extend. Any extension of time will have to be paid on the charter prior to the extension in time taking place. You will be quoted the extension rate prior & asked to sign/confirm your acceptance. We would recommend the wedding couple nominate a person in their party to pay this should the wedding couple choose to extend.
We allow 15 minutes at the end of each charter for guests to disembark. At the end of each charter, the vessel is completely cleaned in order to maintain the highest standards of cleanliness and delays beyond the 15 minutes involves extensive increase in costs to Sydney Glass Island due to staffing levels at this time and abuse of the 15 minutes may involve a further charge being incurred by the client. It will assist us greatly and minimise any chance of additional charges being applied to you if this can be explained to your guests prior to the charter.
Please be advised the cruise duration starts from the first wharf pick up, whether it is for the bridal party or guests.
Deposit, Payment& Cancellation policy
Tentative bookings will ensure your date of interest is noted but can only be made firm by paying a $3,000 deposit& $250.00 bond and signing the Sydney Glass Island quote confirmation. Sydney Glass Island require a progress payment of 20% deposit based on anticipated guest numbers every 3 months until your function date. The reason for this is that functions are booked well in advance often over 12 months and can be difficult to replace should a cancellation unfortunately occur.
Any funds paid are only refundable should Sydney Glass Island be able to replace your charter with another of similar value, then your funds paid will be fully refunded less a $200 handling fee. In the event you need to cancel your booking with us, we will need to know in writing, in which case, we will then place your date back on the market. When or if your date has been re-booked, we will then refund you your deposit, minus a $200.00 handling fee.
By signing the booking/confirmation order form, you confirm that you have inspected the vessel (Sydney Glass Island) or made arrangements to that effect to ensure that the vessel meets your requirements for your function/event.
Bond: A $250 bond is required to cover extreme cases of carpet cleaning if needed.
Final guest numbers & final payment is required 14 days prior to your charter
Please note: Sydney Glass Island accept INCREASES no later than 7 days prior to your charter
Please be aware, as Sydney Glass Island is not a land based venue,
If you do have a guest that does show up un-expectantly on your charter, they will unfortunately not be catered for, nor will they have a seat (If allocated seating) available to them on your event. If an extra person does board, we will need to figure out who that person is and ask them to leave before leaving the wharf, please be aware this will eat into your cruising time. We appreciate your corporation with this mater.
If your charter falls on a Public holiday or special event day then the deposit amount is on application and determined at the time of making your booking firm.
All pricing is inclusive of GST and is firm subject to the consumer price index (CPI) rate not exceeding 1% per annum and your booking being made firm. If your booking is not firm the published prices may be subject to change without notice. Should you wish to clarify please ask your event consultant to provide you with a firm quote for your function. Tax invoices are supplied when all details of the charter are firm. A price surcharge may apply on Public holidays and special event days. Price surcharges on application.
All major credit cards accepted subject to a credit card usage fee. These fee’s vary but can be confirmed to you prior to you making your booking. If you have not been advised the fee, the charge will not be greater than the merchant fee charged to Sydney Glass Island for utilizing their credit card facilities.
For school formal charters the Sydney Glass Island required a bond of $1000.00 to be put down for insurance against any damages made during the function. This bond is refunded after your function pending there are no damages.
Capacity & Guest Numbers
The Sydney Glass Island can handle from 75 to 350 guests depending on the style of function, formal or informal. The majority of our events are between 80 and 350 guests. We recommend you send your invitations out relatively early with a firm r.s.v.p. Invites to include time of charter, pick-up and discharge wharf, type of food and beverages to be served and dress code. At the time of booking you are quoted a per head rate based on your adult guest numbers. If you’re adult guest numbers decrease or increase between the time of booking and the date of your function, you’re per head rate will also change accordingly. These prices can be obtained from your event coordinator at anytime. Final guest numbers have to be specified 15 days prior to the charter
Cocktail Cruising 75 to 350 guests
Buffet Dining 75 to 210 guests
Formal Dining 75 to 210 guests A surcharge to apply for numbers less than 75. Based on a minimum 5-hour charter period for weddings and a minimum 4-hour charter for corporate/social functions. Alternate cruise times rates on application. A Minimum 150 adult guests, Friday and Saturday evenings in November and December. Guest numbers below this level on application. Minimum 120 adult guests Saturday evenings February/March/September/October. Minimum 120 adult guests Thursday evenings in November & December. Guest numbers below this level on application. A surcharge to apply on Public holidays and Special dates. Rates available on application. If guest numbers look to increase over 140 people please notify the Sydney Glass Island office at least 1 week prior or as soon it is suspected in writing. By law we require additional deckhands for safety purposes for guest numbers above 140.
Applicable to Corporate and Social Functions: We allow final guest numbers to drop by 10% from those nominated when booking in confirmed (except where there a specified minimums apply eg. Friday and Saturday nights in December etc). Any reduction in guest numbers below this level will have to be paid for.
Due to liquor license laws and as a policy of the Sydney Glass Island we do not allow clients to bring, supply or sell alcohol on board the vessel, except by prior arrangement for religious/cultural reasons or unless prior arrangement has been made and approved with Sydney Glass Island management. If in the case a client is to provide their own bottles of alcohol for the guest tables and in the case guests are getting or are intoxicated we will remove these bottles from the tables.
Sydney Glass Island will endeavour to have your preferred alcohol selections on board however please be aware that up to 1 week prior to your function date, the alcohol selections are subject to change by alcohol supplier’s availability.
Any guests or external caterer’s staff who arrive onto the vessel who are intoxicated will be refused entry onto the vessel. External caterers are to let their own staff know that Sydney Glass Island will not accept anyone who is intoxicated.
Beverage selections are as per the options offered in the rate schedule or as advised in writing by your Sydney Glass Island representative. Due to Sydney Glass Island being a licensed restaurant we do not allow guests or contacted staff to bring food on board.
Clients can provide their own desserts in the form of their wedding cake only. Please speak to your event coordinator to arrange for delivery details and you’re serving requirements.
We try to ensure the menus are supplied as published but due to seasonal and quality considerations they are subject to change at short notice. Our menu selection is tailored to appeal to all different types of cuisine; budgets, cultural and religious beliefs and we pride ourselves on providing the food of the highest quality and generous proportions.
Whilst Sydney Glass Island makes every attempt to identify ingredients that may cause allergic reactions for those with food allergies there is always a risk of contamination. Patrons concerned with serious food allergies need to make their own arrangements with regard to meals and as a minimum inform staff and be aware of this risk. Whilst all care is taken The Sydney Glass Island will not assume any liability for adverse reactions to foods consumed.
A complementary food tasting is offered as part of the formal dining wedding package only. This food tasting is limited to two guests per wedding charter booked. The food tasting menu is selected by Sydney Glass Island, the menu is made up of 2 entrée meal choices and 2 main meal choices. The meal is served alternate. The objective of the food tasting is to taste the quality of the food and see the portion size and presentation of the dishes, not to taste your particular selections or all choices on our menu.
Children under the age of 2 years are free. Children under 10 years are charged at half the adult rate and received a chicken and chips meal, non-alcoholic beverages and wedding cake for dessert. Children under 18 years are charged half of the beverage component and receive a full adult meal.
Food and beverages for the extras (entertainers, photographers, celebrants etc) has to be paid for prior to the charter. Extras not seated with guests are charged half the cost of an adult and receive a main meal only. Extras seated with the guests are charged full price of an adult and receive the full meal.
Sydney Glass Island Caterer to Vegetarians, gluten intolerant & Halal requirements only. A form will be emailed to the client for their guest to complete no less than 7 days prior to your scheduled event date.
The Creamy Pesto Linguine with Fresh Prawns can be catered to a maximum of 140 guests due to the preparation needed for presentation.
Tiramisu and Tiramisu Torte is only available in the winter months being May, June, July, August & September due to its density.
Table layout, Bridal Table & Dance Area
Table layouts are designed on a cruise-by-cruise basis depending on the type of function, number of guests and what you are trying to create. Our standard tables are oval in shape, which allows for efficiencies of space whilst retaining an intimacy, that we find round tables do not have. Other table shapes are available on application. Standard table sizes are from 8-12 guests.
For most weddings a separate, featured bridal table is set, but this is your choice.
A wedding cake is set for each wedding and a present table can set on request.
We have a number of entertainment options available. Should you choose to arrange your own entertainment option, we recommend the entertainment organise an on-site inspection of the vessel at least two weeks prior to the charter to check out layout, available space, change rooms, lighting, acoustics, loading point, pick-up and discharge points and times. If you are organising your own entertainment (band/Dj etc) they need to provide ALL of their own equipment including speakers, mixers, Cd changes etc. Sydney Glass Island will provide a PA system and microphone for the MC and speeches only, no other equipment is provided by Sydney Glass Island. If you are organising the entertainment we do everything to assist but cannot take responsibility for these items, especially the discharge of their gear and equipment at the end of the charter. Food and beverages for the entertainment has to be paid for prior to the charter.
Celebrants, band members and photographers can be discharged from the vessel via water taxis but this need to be arranged prior to the charter and there is the cost of the water taxi to be considered. Movement of large pieces of equipment in this way is not possible. We recommend most functions have DJ music, even if you have a band as DJ music can provide between sets entertainment, can alter the type of music being played to suit a crowds mood and can play if required for the duration of the cruise. They are usually set up in discreet corner of the main room. If a client chooses to use their own Dj for their wedding on board the Sydney Glass Island, it is still compulsory that the Sydney Glass Island sound technician provides all AV requirements necessary for the wedding ceremony at an additional charge of $150.00. If your cruise exceeds 5 hours it would cost $100.00 per hour additionally for the DJ services
Audio Services include Background Music: includes set up of all audio equipment, wireless microphone and 4hr disc of music in client choice of music style. Wedding Ceremony: Audio technician to set up a wired microphone for celebrant, a CD player for music (if needed), an additional microphone for instrumented performers (if need), two speakers on stands on the top deck and oversee the running of the ceremony.
Audio Visual: Project and screen hire includes delivery, set up and running on the night. Plasma hire includes stand, delivery, set up and running on the night. Laptop hire for use with projector and screen, file must be given to SGI office at least 2 weeks prior to the function.
MC duties: Welcome guests, bridal party introduction, guest asked to be seated for entrée, main and general housekeeping, introduction of each speaker during speeches, cutting of the cake, bridal waltz, gathering of the guest for the garter, bouquet and goodbyes.
The main area as part of the standard package includes white linen tablecloths, crockery, silver cutlery, glassware, two medium sized floral arrangements on podiums, table candelabras with ivy and tea lights on the tables. Additional requirements including chair covers, chair sashes, ceiling flounces, bridal table flounces, organza wrapped poles, additional floral arrangements etc are available in different styles and varieties as an extra cost.
Additional decorations offered by Sydney Glass Island that are not included in your original signed quote, are charged at an additional cost. These costs can be found in the Sydney Glass Island information package or obtained upon request. These upgrades are not necessary as the standard decorations are included in the package but if you choose to add additional decorations these can be offered in house.
The cost of the chair covers offered in house by Sydney Glass Island is the Sydney Glass Island white fitted chair covers. The cost of the chair sashes offered in house by Sydney Glass Island is based on chair sashes from the Sydney Glass Island colour range. The colour range is available for viewing in the Sydney Glass Island office.
You can arrange your own decorations subject to certain conditions, which can be outlined by your event co-ordinator.
Due to Sydney Harbour Foreshore laws, Rice & Paper confetti are prohibited on the Harbour therefore are prohibited on Sydney Glass Island. Due to staining fresh flower petals can not be used on any tables, fake flower petals can be used as an alternative. Fresh flower petals can only be used on the top deck for the ceremony.
Due our liquor license and responsible service of alcohol we cannot accept alcoholic bonbonniere.
All care is taken but Sydney Glass Island Pty Ltd cannot take responsibility for any items left or stored on the vessel Sydney Glass Island after a function. We strongly recommend clients arrange for a nominated person attending to be given the responsibility of removing client’s items at the end of the function. Please note alcohol is precluded from this requirement as a strict condition of our liquor license, as no alcohol can be removed by guests including clients from the venue at the end of the function.
Is an issue raised from time to time. With the barge like configuration of the hull, stabilizers and the size (200 tonnes) the SYDNEY GLASS ISLAND is the one of the most stable charter vessels on Sydney Harbour. We carry an ample supply of ginger natural seasickness tablets if required. We find the problem is generally too much moselle rather than too much motion.
The charterer shall be liable and their credit card shall be charged for any damage to the vessel, furnishings, decorations hired to the client by Sydney Glass Island and equipment caused by himself, and any member of his party or invitees, at cost plus 35% handling/management fee.
All pricing is inclusive of GST and is firm subject to your booking being made firm. If your booking is not firm the, above mentioned pricing may be subject to change without further notice. Should you wish to clarify please ask your event coordinator to provide you with a firm quote for your function. Tax invoices supplied when all details of the charter firmed.
All changes or intended changes required by the client are to be notified to The Sydney Glass Island office in writing. Sydney Glass Island reserves the right to make changes as it sees fit without further notification from time to time unless those details have already been made firm and confirmed to the client in writing. Clients choosing to change and combine SGI set menus will be subject to price change at the discretion of Sydney Glass Island. Specially designed menu’s to suit will be priced accordingly and may vary considerably from set menu’s prices due to a variety of reasons i.e. drought, product price increases and general availability.
Acceptance of Terms &Conditions
Payment of deposit or signing the Sydney Glass Island order confirmation constitutes that you have read and accept the conditions of charter.
Sydney Glass Island Pty Ltd shall not be liable for any injury, loss or damage suffered by any person arising from the charter and the charterer shall indemnify Sydney Glass Island Pty Ltd against such claims.
The safety of our guests is the most important consideration on our charters. In this instance the Master of the vessel has the ultimate authority. The Master’s authority governs all staff, clients and their guests. If there are any issues or areas of possible concern please bring this to the immediate attention of the Master, Cruise Director or staff.
The Sydney Glass Island public ticketed events have the following terms and conditions.
Sydney Glass Island cannot refund or guarantee exchange should the customer not be able to attend the event. Changes of mind or cancellation for personal reasons are not covered by Sydney Glass Island nor will you be entitled to an exchange.
If a Sydney Glass Island ticketed event needs to be cancelled by Sydney Glass Island. Sydney Glass Island will refund the customer the whole ticket amount less any processing fee or if the costumer desires the Sydney Glass Island can reschedule the customer onto another public ticketed cruise of equal or lesser value.
If a customer receives tickets to a Sydney Glass Island public ticketed event through a raffle or giveaway Sydney Glass Island will reschedule the customer onto another public ticketed cruise of equal or lesser value. If the customer is unable to attend the rescheduled date Sydney Glass Island is not required to refund the customer.
In respect to the public ticketed event pricing, Sydney Glass Island reserves the right to advertise multiple price brackets at different times. Ticket price may increase or decrease at Sydney Glass Island discretion.
Sydney Glass Island’s participation in the 2017 Harbour of Light Parade is subject to the terms and conditions as laid out in the Council of the City of Sydney 2017 Harbour of Light Parade agreement. As far as Sydney Glass Island has been advised by the Council of the City of Sydney all vessels in the Harbour of Light Parade are subject to the same terms and conditions. Please refer to the Sydney Glass Island New Years Eve refund policy.
If the New Years Eve fireworks are cancelled due to heavy rain or winds by the council of the city of Sydney, unfortunately Sydney Glass Island do not have any control of this and cannot be liable for any refunds.
New Years Refund Policy: All New Years Eve tickets are non refundable except in the case that the charter does not proceed at all.